Problem: Home Credit was planning a new application for their new fintech service. The service would allow for customers to take loans out on certain retail websites, similar to companies like Afterpay and Klarna.
Solution: To do this I created a sitemap of every instance possible in the old application. I marked issues with the old application and what should be done to improve it.
One of the seven possible flows for the application
Outcome: Using this information, I was able to create a brand new application process with a few of my teammates that was more clean, consistent, and catered more towards the fintech direction the company wanted to go in.
